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Project:

W&H ECPD Programme refresh and development

Service:

ECPD

Client:

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Overview:

W&H enhanced their educational offering as an aftersales service to their customers.

  • ECPD aligned with GDC requirements around quality assurance and personal development plans
  • Developed a UK process to deliver a bespoke online offering
  • Provided a tailored certification and management process

ECPD is an important part of our aftersales service to our customers and as such it needs to conform to any requirements but also have the right look and feel to be part of W&H’s quality offering. VSM supported us in improving our programme, making sure that professionals know that they can come to us for quality training on our products.

CEO, UKW&H